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Refund and Returns Policy

  • RETURN is possible, if the customer received the wrong item(s) from our end.
  • RETURN is accepted only when an item must be Unused, Unscratched, and in the Original Packaging or same condition in which the customer received at the time of delivery.
  • Items will not be returned if they are found damaged, scratched or used.
  • RETURN of wrong item(s) will be entertained only when Original Invoice/ Receipt will be present.
  • RETURN is only accepted within 07 Days of delivery.
  • Item(s) must be checked at the time of receiving an order, otherwise, return claims will not be entertained.
  • Item(s) such as; AC, UPS, Burner, Rangehood, Cooking Range, can not be checked on the spot at the time of delivery, shall be checked and complaints must be registered (if there is any) within 5 working days of delivery.