When is a Return Accepted?

Return is possible if the customer received the wrong item(s) from our end.

Return of wrong item(s) is entertained only when the Original Invoice / Receipt is presented.

Condition of the Item

Return is accepted only when the item meets all of the following:

1Item must be Unused
2Item must be Unscratched
3Item must be in Original Packaging or the same condition as received at delivery

07Days

Return is only accepted within 7 days of delivery.

05Working Days

For items that can't be checked on the spot, complaints must be registered within 5 working days.

Item(s) must be checked at the time of receiving your order. Return claims will not be entertained if items are not inspected upon delivery.

The following items cannot be checked on the spot at the time of delivery. Complaints must be registered within 5 working days of delivery:

AC (Air Conditioner)

UPS

Burner

Rangehood

Cooking Range

Policy

Understand when returns are accepted and how the process works.